27 May

4 Ways To Help Your Struggling Team Get Out Of Its Funk

Posted in Synergy Suggestions on 27.05.16 by John Meloche

Teamwork and team spirit - Hands piled on top of one another with a multi-ethnic group in the backgroundIn yesterday’s blog, we returned our focus to our beloved Toronto Raptors. Well, to be more specific, we revisited the topic of helping your team improve its performance when it is struggling. And saying that the Raptors struggled in their last game would be putting it mildly. Here’s hoping, on behalf of the entire country, that the Raptors have a much better performance in Game 6 of the NBA Eastern Conference Finals tonight at Air Canada Centre.

As we’re prone to do, here at Synergy Marketing, we liken the ups and downs of pro sports teams with the successes and missteps of Canadian businesses. Just like coaches, team leaders, office managers, supervisors and the like are all required to find ways to inspire their teams to improve upon their performances when they are struggling on the job. So what are the best ways to help your struggling team get out of its funk?

Here are four ways:

1. Remove obstacles that may be impeding performance. Is there any unnecessary red tape in the way of your staff members performing at their best? “You are often in a position to help remove unnecessary obstacles to your team’s effectiveness,” reminds David M. Dye on TrailBlazeInc.com, “When you have motivated team members who are trying to make a difference, getting needless frustrations out of their way can make you a candidate for manager of the year.”

2. Implement one-on-one coaching. There will always be opportunities to help your company’s productivity by holding meetings and providing information that will benefit the team at large. However, you should never underestimate the power of one-on-one coaching. Sitting down with various members of your team in order to pinpoint each of their specific needs and opportunities to improve will vastly help performance overall.

It’s important, however, to dig a bit deeper into each individual situation. Learn about your reps and find out the unique and specific ways that each of them could benefit from your assistance. According to Tim Donnelly on Inc.com, too many managers fall back on something called “spreadsheet coaching”. This is “where the focus is on whether the sales staff is hitting its numbers. Instead, you should be working closely with the individual sales representatives to understand the context of the problems.”

3. Help your staff members to help themselves. It’s always important to provide feedback, tips and advice to the members of your team who need it. Being able to depend on your assistance will give them greater confidence in asking for help when they are struggling. However, you can’t do their jobs for them. Giving your team members the tools to fix their own problems will give you a stronger team. Encourage them to be self-reliant.

“I spent too many leadership years giving people answers to their questions or solving problems for them,” admits Dye, “It felt good to be needed and it was easy…but it was NOT helpful. One of your most important leadership coaching tasks is to help your team members learn how to think about their challenges.” He encourages team leaders to ask their staff members specific questions so that they can help to devise solutions on their own.

4. Reward standout performances. In the midst of your struggling team, there are bound to be members who have performed well. Don’t forget to acknowledge their achievements and reward them for it. In many cases, team leaders and managers offer gifts by way of promotional products to reward members of their team. At Synergy Marketing, we proudly offer the best promotional products in the business!

To place your order for the promo gift of your choice, call Synergy Marketing at 1-877-748-9884 between 9am and 5pm EST or email us at info@gosynergygo.com! You can also sign up for our Insider E-Flyer Program HERE!

tags: , , , ,

Comments Off on 4 Ways To Help Your Struggling Team Get Out Of Its Funk

26 May

How To Help Your Struggling Team Perform Better

Posted in Synergy Suggestions on 26.05.16 by John Meloche

Handsome man pointing his finger to youWhat an utterly dismal performance. There aren’t many other ways to describe the Toronto Raptors game last night as they lost 116-78 to the Cleveland Cavaliers in Game 5 of the NBA Eastern Conference finals. Many pundits were expecting the Raps to lose, given that they haven’t won a game in Cleveland all season. However, as Cathal Kelly writes in The Globe and Mail today, they weren’t supposed to lose that badly!

“How bad was it?” he poses, “The Raptors trailed by 31 at the break – the largest half-time disadvantage in the history of the NBA conference finals. After three quarters, they were losing by 40.” We could be wrong, but from where we sit, here at Synergy Marketing, it’s the worst loss in Raptors franchise history. Especially when you consider what’s at stake – a first-time trip to the NBA Finals – last night’s game was just a disaster of epic proportions.

Readers of the Synergy Marketing Blog are well aware that we’re not just sports fans (and staunch supporters of our hometown Toronto teams), but we’re also prone to drawing comparisons between the pro sports world and the business world. Working with Canadian business owners on a daily basis, our staff knows very well the importance of having strong teams and strong team leaders.

So what does it take to help a struggling team? While Raptors coach Dwane Casey will have his hands full trying to answer that question for his team, over the next 24 hours, we’d like to think that we can shed some light on that topic for Canadian business owners. The way we see it, it all starts with having a great team leader. This is the type of person who isn’t just an expert in his/her particular field, but is someone who has great people skills.

Team leaders need to have the ability to build rapport, gain trust and instil confidence in their team members. It’s not enough to simply have a good attitude that seeks to cheer people on. Being able to provide solid feedback and offer assistance when necessary are just two small components of what it takes to drive a struggling sales team to new heights of success. And not everyone has what it takes to be an effective team leader.

This is communicated by Tim Donnelly on Inc.com. “Many companies make the mistake of promoting their top salespeople to manager positions, but often the most skilled salespeople don’t have the coaching dexterity needed to effectively guide a whole team,” he writes, “In fact, research by the Corporate Executive Board says sales representatives strongly prefer coaching to come from their direct supervisor.”

How important is training? It couldn’t be more important to adequately train the members of your team. And we’re not just talking about new hires. Regularly offering your long-standing team members additional training will keep them sharp. It’s no different than the fact that professional sports teams require practice on a regular basis. Team leaders need to schedule “practice” for their teams in order to foster consistently strong performances.

On TrailBlazeInc.com, David M. Dye writes that in addition to proper training, reliable equipment and tools are also necessary in order to have a team perform at its best. “Regularly monitor your team to make sure they have the tools and training they need to be effective,” he advises, “You can’t do this once and then forget about it. Tools wear out. New challenges require new skills.”

Be sure to check back for tomorrow’s blog as we list some ways to help your struggling team to get out of its funk.

tags: , , , ,

Comments Off on How To Help Your Struggling Team Perform Better